Privacy and cookie policy

It is important for us to protect our customers’ privacy. With this privacy policy, we want to ensure that all Odyssey Latvia customers receive appropriate and complete information on how the data we receive is used in accordance with EU Regulation No. 2016/679 or General Data Protection Regulation (GDPR). Odyssey-factory.com obtains customer data exclusively for the purpose of providing the service, that is, to fulfill orders, to deliver and return goods, and ensure our customer service. Advertising campaigns are sent to the customer only if the customer has agreed to receive our newsletter. We can transfer data to third parties, such as shipping partners, to ensure order execution. Odyssey-factory.com does not sell customer data to third parties who could use them for their marketing purposes. The use of the data trusted to us is limited to the purpose of which the customer has handed it over to us and will be used in compliance with this privacy policy. In the event of customer data transfer, Odyssey-Factory.com confirms that we will always provide the necessary measures to protect data confidentiality and security in accordance with the data protection legislation.

Wholesaler users’ accounts

If you have created a customer account on our page, we store the following data:

  • E-mail
  • First name
  • Surname
  • Information about the company

And delivery address data:

  • City
  • Country
  • Recipient’s name
  • Recipient’s surname
  • Phone number
  • Address
  • Postal code

Your personal data is stored while you are registered with Odyssey-factory.com. You can delete your personal data in our system by deleting your account or contacting us.

Cookies

Cookies are those small pieces of data stored in text files saved on your mobile device or computer when you visit a website. Cookies allow the website’s server to record and store your actions and preferences, such as login information, user history, language settings, font settings, colour settings, and other display preferences, over a particular period. Cookies ensure visitors do not have to continuously re-enter their details or information whenever they revisit the site or surf between pages.

Cookies are used to remember your preferences for single visits through sessional cookies or multiple repeat visits through permanent cookies.

How We Use Cookies

Cookies are essential for our website to function optimally and enhance website performance for a better user experience. The website administrators control all cookies used on the site and grant third parties access for statistics and analytics purposes. Cookies are needed to remember to identify visitors and remember their site actions and online behaviours.

We use cookies for various reasons, which are explained in detail below. Please know that cookie-related information is not used to identify you personally.

Disabling Cookies

You can disable cookies settings by adjusting the option on your browser settings (see your browser “Help” for more details). However, please be aware that the act of disabling cookies will affect your visit’s functionality and the use of this website and many others. Unfortunately, disabling cookies will usually result in also disabling certain functionality and features of this site. In most cases, there are no website standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you enable cookies for optimal site functionality and service.

The Cookies We Use:

  • Sessional Cookies- temporary cookies that are operational during your visit and expire when you close the browser.
  • Permanent Cookies- store and retain your site preferences on your mobile device or computer even after you close the browser or your mobile device or computer.
  • Necessary Cookies- allow the website to provide a better user experience when navigating the website, its services, and features. These cookies allow us to recognize if you have created and logged into an account to access site content.
  • Functionality Cookies- allow the website to operate optimally, following your site preferences for future visits. These recognize your site username and customizations.
  • Analytical Cookies- allow first-party and affiliated third-party services to collect and store aggregated data for statistical and analytical purposes on how our visitors use the website. These cookies respect visitors’ privacy and personal information and optimize the user experience.
  • Account Cookies- these cookies help us manage the signup and general administration of creating or opening an account. These cookies may be deleted when you log out.
  • Login Cookies- we use login cookies to remember your Login details and prevent you from logging in every time you visit a new page on the site. These cookies are often cleared when you log out to secure your account information and privacy and prevent access to restricted features.
  • Email newsletters Cookies- this site uses cookies to offer newsletter or email subscription services and cookies and remember if you are already registered or subscribed to show specific notifications or features reserved for subscribed/unsubscribed users.
  • Orders-processing Cookies- we use cookies to store and remember your payment orders on our e-commerce or payment facilities for proper payment processing.
  • Cart Cookies- these cookies keep the selected products in your cart.
  • Forms Cookies- we use cookies to remember your details for future correspondence when you submit data through forms such as contact or comment details.

Modifications

Odyssey-factory.com reserves the right to modify this Policy and its terms as they relate to this website and services at any time, effective and in full force upon posting the updated version on the website.

Please check this page regularly for updates. The continued use of the website and its services after that shall constitute your consent to such amendments and modifications.

Policy Acceptance

You hereby acknowledge that you have read this Cookies Policy and agree to all its provisions, terms, and conditions. By continuing to access and use this website and its services, you also agree to be legally bound by this Cookies Policy. If you do not agree to be bound by the terms and conditions of this Policy, you are not permitted to continue to access or use this website and its services. For further information about our cookies and privacy policy, please contact us.